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No compensation for dissatisfied Battle of Waterloo spectators

21:41 29/06/2015

More than 120,000 spectators gathered earlier this month to commemorate the bicentenary of the Battle of Waterloo, but not all were pleased with the re-enactment event. Belgian consumer association Test-Achats received hundreds of complaints from spectators, citing "unacceptable conditions" during the battle reconstruction. However, the organisers have decided not to grant the spectators’ requests for compensation.

According to Test-Achats, spectators reported several problems: "Some seating, even the more expensive seats, offered only a limited view of the battlefield, or none at all. Several spectators were obliged to take their children into their lap, despite having paid full price for a seat for them,” recounts Test-Achats. "In addition, the traffic and parking situation was found to be poorly set up. In short, it was very poorly organised.”

Test-Achats sided with the spectators, saying they are "fully within their rights to demand compensation." Etienne Claude, president of the non-profit organisation Waterloo 1815-2015, and Patrick Parmentier, managing director of organisers VO-Event, reacted negatively to the press release from Test-Achats. While Parmentier acknowledges that some errors were made, such as the incorrect numbering of the stands, he points out that all spectators found a suitable solution in the end. There will be no compensation provided, according to the organisers.

 

Written by Robyn Boyle

Comments

richard_speakeasy_be

'Course it was poorly organised. This is Belgium remember. Money back? You must be joking. They's probably offer a "bon" for the next re-enactment in 2115.

Jun 30, 2015 12:22
acsonline

@Speakeasy -- There isn't an earthly reason why that stupid battle should be 're-enacted' in the first place. But let those who were so obviously dissatisfied bring the UKIP to better witness the event a next time (all of them on a free 'bon').

Jun 30, 2015 13:47