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Tickets for summer music festivals can be used in 2021 or 2022

17:19 23/09/2020

Anyone who has a ticket to a summer music festival in Belgium that got cancelled may use it for the same festival in 2021 or in 2022. That applies to all festivals and has been decided by a consortium of festivals in consultation with Ticketmaster and federal minister for consumer affairs Nathalie Muylle (CD&V).

All tickets sold for festivals taking place in 2020 are automatically applied to next summer’s edition. If it is a multi-day festival, the ticket next summer will be for the same day or days (first day, entire festival, etc) as the one purchased for this year.

“Festival-goers don’t have to do anything,” says Dieter Kraewinkels of Ticketmaster. “If you have a combi-ticket to Rock Werchter for 2020, for example, the same combi-ticket is automatically applied to 2021.”

If a ticketholder does not want to attend next summer’s festival or if they want to attend on a different day, they can ask for a voucher. Vouchers can be used in 2021 or in 2022. This was decided in case the line-up at any given festival next  year is not to the ticket-holder’s liking.

Those wanting the same ticket to be applied next year need do nothing. Those wanting a voucher instead can request it through the specific festival.

But can you simply get a refund? Yes, but not until after the summer of 2022. “This arrangement has been reached so that we can support the festival sector,” explains Kraewinkels. “We ask that ticket-buyers accept these terms.”

To that end, ticket-holders can also opt to donate this year’s cost of their ticket to the festival and buy a new ticket next year.

Photo ©Nadin Gaetan

Written by Flanders Today