Is there an ombudsman for problems with Bpost?
Bpost has simply stopped delivering packages, in my Brussels commune at least. They conveniently lose them and no one can find them. A package sent from an online pharmacy in Belgium, packages sent by Amazon.de. All lost and no one knows or cares where they are. Bpost actually told the Belgian pharmacy that 'they haven't had a scanner for over 10 days'. And no one knows where the package is.
Is there anywhere to complain about the broken down/non-existant service of this monopoly postal "service"?