SN has cancelled my reservation with no warning
Good morning! Just to warn others about SN flight: I have not taken a flight last week. Today I am supposed to go back, and I find out that SN has cancelled my reservation all together!!!
I call the customer service, the lady tells me that it is written in small letters when you buy the ticket online. When I ask her when exactly is it written, she says she already explained & hang up on me!!!
The lady was Moroccan (by the name she gave). I really try not a be rasist but it is 2nd experience in 2 day with persons from Morocco who are plain rude (the 2nd one was a taxi driver). I called SN days ago with some other question and got a perfectly nice person on the phone.
Anyway, how can SN cancell a person's flight like this with no warning at all just because I did not take the 1st flight?!!! I paid forboth! Hope you don't get into the same trap.