Search form

menu menu

Rights as Tenant

Question

Hi, I have been living with a defective boiler since I moved in a year ago. A technician was finally called 6 weeks ago, but since then the flame does not stay on. For 4 weeks, I was able to run a bath after starting the flame each morning (usually 3-4 times to get a bath deep enough). For the past 2 weeks, the flame will not catch at all and I have been living with no hot water all day every day.

The landlord simply ignores me and does not answer my emails. His handyman tells me the technician is awaiting a part.

Any advice as to what I can do? I'm tired of rushing to the gym for a shower, living in sticky filth. Can I legally not pay rent until it's fixed?

xl

NO - pay your rent as this way to push is not legal in BE (and could cause to put you off-road by the landlord).

I would contact directly the technician and push from that side.

...IMHO and BTW: Sticky filth is nothing against to be blown up by a defective boiler ....even I understand your frustration. Good luck!

Jun 28, 2016 10:00
kasseistamper

What does your contract say about responsibility for repairs to the boiler? Is the landlord simply ignoring you because it's your problem and not his? A standard contract will normally require YOU to have the boiler serviced annually.

Jun 28, 2016 11:09
tommo

I have already paid for the annual service (after living here 10 months). The problem is that it is no longer working! It supposedly needs a new part to keep the flame alive.

Jun 28, 2016 11:40
J

It can be fixed by a new part. That's your responsibility.
If it couldn't be fixed or that part was no longer available, that's the landlord's responsibility.

Jun 28, 2016 14:02
Mimi

Deal directly with the technician and understand how much the part costs and when it will arrive. If dissatisfied, get another technician, but make sure the first tech will not also send you a bill for the part.

Jun 28, 2016 15:38
Mikek1300gt

Responsibility. Ah yes. I was caught by this when I first arrived in Belgium. My responsibility was to pay for all repairs that did not require complete replacement of the boiler. As no repair will ever be more expensive than complete replacement, the same landlord probably has tenants paying for weekly repairs to his 30 year old system to this day.

Jun 28, 2016 18:37
yttap

Agree with XL. You ought to call in Sibelgaz to check the boiler if you believe it to be defective. Don't take risks!

Jun 30, 2016 00:02
tommo

Thanks for all replies. The technician arrived with the new part and for 3 glorious days, I had hot water! Then, the flame went out again and will not stay alive again and I am back to the gym for a shower.

I cannot believe that any lease agreement would make it the tenant's responsibility to repair a 20 year old boiler. Anyway, I've had enough. I've booked a holiday, to escape this apartment, and will seek new accommodation on my return.

Jul 3, 2016 12:45