Returning policy for furniture store
i bought few pcs of furniture in furniture store. My problem is that it was supposed to be delivered 1 month ago and when i try to reach them their answer is just: its Covid and they dont know. They dont have any details about returning goods on their website just I found some info on Order document which I received that if i cancel order they will not refund up to 42% of the amount. I cant find any right for me/customer just to wait which i dont think its correct. And secondly why i am not able to return any of the goods - its typical store with furniture and i order from theirs sortiment so its nothing special or nothing customized. Any help please how to fight this ?
Thank you so much!