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Return policy Aldi for TVs

Question

I bought a TV last year in Oct from Aldi Gent but did not end up opening it till last week (House renovations). The in built DVD player keeps skipping on and off.

Can I return this back to Aldi. I have the receipt with me and if I remember the cashier told me that there was a 1 year warranty. Will there be issues returning it?

Thanks for your advice in advance.

Rico

I think that Aldi has a 2-week return policy or something like that. Thus you will have to contact the manufacturer about the problem. The warranty information should be in the box. If you don't have it anymore, ask at Aldi what the procedure is.

Jun 8, 2014 00:01
kasseistamper

You will have to get this repaired under guarantee as there is never going to be a policy covering returning something that was bought 9 months ago even if you could prove that you only opened the box last week.
All you can do is ask at Aldi and/or check out their website.

Jun 8, 2014 09:56
Richard

Also despite what the cashier said you have a 2 year warranty under European law.

Jun 10, 2014 09:24