Problem with Bank/Landlord to get Tenancy deposit back (After signing the deposit)
After a very conscious "Etat de Leiux" with our former landlord where we check all the state of the apartment our landlord after have checked that we were giving her back the apartment in a very good condition (Extremely clean, no damages, scratches, recently cleaned) she finally signed the Template of the bank to release the deposit, giving us all the deposit that we made at the beginning of the lease.
However, when the bank was doing the confirmation of the signature of the landlord, she just gone. She didn't pick up the calls from the bank, she didn't reply the 2 voice messages the bank leave on her box phone and when we just texted her on our WhatsApp group with her she says the next: "Well, I just spent 3hours cleaning out (My flatmate's) hair out of the bath so your guarantee is at this point the last of my concerns". What means she will probably not reply to any communication from the bank, and the bank will probably not release our deposit because of our landlord attitude.
So, we are wondering, what other mechanisms do we have in Belgium in order to proof that actually the signature of her was exactly the right one that she signed the date we made the inventory.
Another tricky way of the landlords to make the life of the expat hard in Belgium, (I am disappointed as my former landlord is Flemish and they are not like that),