Opening a UK "basic bank account"
Hi all, I'm wondering if anybody here has succeeded in opening a "basic bank account" in the UK as an EU (not UK) resident. I've been trying with Santander, but without success so far.
My reading of the requirements (https://www.santander.co.uk/uk/current-accounts/basic-current-account) is that the documents proving identity (list 2) don't have to be in English, but when I phoned to check that I was told they did have to be in English. I've had one bank statement rejected because it "doesn't show the Belgian branch address". Well that's because it wasn't a Belgian bank, though it was in English.
My Belgian bank statements are in English but they don't have my address on them. The bank (ING) provided me with a statement in French which they stamped and signed with my account number and my address. My utility bills are in French. Some of these documents have my address in French and some have it in Dutch which causes further problems.
I'm going to send off everything I have, but I'm close to giving up. I wondered if anyone here had managed to do it and if so with which bank? Is there a bank you would recommend?