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Not able to send SMS

B
May 11, 2016
2
Question

hi,
Before I call them, perhaps somebody else has had this issue.

My wife has a standard subscription with Proximus. She can receive SMS's with no issue, but whenever she sends them the recipient never gets them

Any idea what could be the issue/solution?

Thanks in advance for all responses

Drifter

I have a similar problem with BASE. When I am at home or another WIFI place I can send SMSes. However, when I am out and close my 3G, I cannot send e-mails. I need to solve this problem also. Any ideas?

May 11, 2016 14:53
anon

You should probably call the network and ask. It doesn't quite make sense.

Drifter - Your problem is that you're confused between SMS and data.
In simple terms, SMS's are sent over the telephone connection of your phone.
E-mails are sent over the data connection of your phone.
If you're out of range of your wi-fi and then you turn off your 3G, you've effectively turned off your data connection, so obviously you're not going to be able to send or receive emails.

To solve the problem, turn your 3G connection on.

May 11, 2016 16:27