Is it normal that as an expat I was given no information about Mutuelles until I asked more about them?
As someone from the UK I was aware that in Belgium there exists something called Mutuelles and on searching and asking about them i was repeatedly told "they're basically private health care".
When i started my new job i was aware that I'd receive as a benefit Private Healthcare, which I assumed was this Mutuelle thing that everyone described as it fit the description.
I later found out that it's different and in addition to a Mutuelle and that during the months between when I'd first receive cover for this Private Healthcare that I'd also have a Mutuelle.
The strange part is that my Mutuelle when i set it up requested confirmation from my employer. Is this normal? Why do they need something from my employer? If it is normal, why did my employer not ask me for proof of a Mutuelle until i asked them explicitly? I had been there for 3 months, basically without cover.
In short, my understanding of Private Healthcare in the UK caused me to misunderstand how a Mutuelle works here (they're really not that much alike at all as someone would NEVER have two private healthcares as it'd be double the cost with no benefit) and meant i was without cover for 3 months.