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Difficulty with Passenger Locator Form to travel to Belgium


I am travelling to Belgium by Eurostar from London shortly. For some reason the form will not accept my uk mobile number so I have been unable to get the Code you need for the form to be valid. This will prevent me travelling at all unless I can solve it. I’ve tried & tried. Did any one else have this issue? (I don’t have a Belgian mobile only uk).


I have completed the PLF several times successfully albeit with a Belgian mobile number but since this has to be input in international format anyway it should work equally well with a UK number in international format.
Enter your mobile number in the format +447--------, assuming that your number in UK format is 07--------, then tap on the green box which says "Send me a confirmation code (by SMS)". You should get a text (=SMS) almost immediately with the six-digit confirmation code to be entered immediately under the green box.

Oct 25, 2021 10:22

I have a UK mobile and have completed the form without issue.
As BECASSE states, use the international format for your number. i.e. +447XXXXXXXXX

Oct 25, 2021 12:55

I had the same issue just now (with UK mobile #). Might be your browser. It didn't work with Firefox, but worked with Edge.

Dec 15, 2021 19:38