Consumer law in Belgium
I bought a dress from a high end designer on Ave. Louise on Saturday. When I got it home, I decided I wanted it in a different color. I called this morning and asked if they had that color in stock and that I wanted to exchange the dress. (Only worn to try on, still has tags and I have receipt). Was told - rudely, of course - "No exchanges, no returns, no refunds". Needless to say, am waiting for New York corporate office to open so I can call them, but am aghast. I lodged a complaint with the ECC, but just wondered if anyone knew what the deal is, because I could only find articles that applied to ONLINE purchases.