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Citizens Advice
This is the closest you get to Citizens advice:
Great web site. Thank you for posting, Meha.
(And another example of the poor job done by EU institutions in advertising what it does to support EU citizens.)
You can also send questions to Europe Direct
Each EU citizen pays 75 Euro cents per day for this service, so please use it.
https://europa.eu/european-union/contact/write-to-us_en
They usually send an email reply within 3 working days.