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cancelling online booked holiday

Question

I booked online a holiday with Interhome, cancelled 9 hours later prior to making any contract payments and they have sent us an invoice for over 400 Euro. In the original booking I selected the cancellation insurance but interhome claim this is not through them. Has anyone had a similar experience with this company? If so please contact me by email.

From the archives

'If so please contact me by email' at ???

If the cancellation insurance is not with Interhome - standard practice - you have to contact the insurers yourself.
'Interhome claim this is not through them.' Have you any reason for believing that this is untrue?

Aug 30, 2011 15:49