Can Belgium actually charge VAT and customs on a Nationality Certificate sent by registered post from the UK?
I had to apply for a duplicate UK Nationality Certificate, which I did in August from the official UK government bureau The fee was £250.
Today I received a letter from BPost. It seems that my document has finally arrived, sent as a registered letter. Well, it turns out that BPost actually OPENED the letter addressed to me and is charging €32 for having opened it and wants €68+ VAT -because it was sent from a non-EU country. I realise that no country in the EU is more taxation-mad (taxatoire) than Belgium but this really takes the cake. Opening private mail in order to try to cash in??? They even sent me a scan of the document!!
I have lodged a complaint with BPost and am waiting to hear back. But is there an official ombudsman or somewhere else to turn to if the Belgian finance people decide they are entitled to all that money?