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Belgacom TV - help, how to change it to the NL bouquet of channels

Question

Hi there

I seem to be on the FR list of channels with Belgacom (normal decoder)

I would like to change it to the NL list (there are more English speaking channels)
Here they are
http://support.en.proximus.be/euf/assets/pdf/tv-channels-flanders.pdf

Is this possible to do myself or do I have to call Belgacom?

I have tried to change it in the settings, but it only changes the language, not the selection of channels available

thanks!

becasse

Which region do you live in?

Aug 28, 2015 23:38
mervin

I am in the Flanders region, we had NL channels and the box seemed to change it to the FR bouquet recently

I am sure there's a way to change it back

thanks

Aug 29, 2015 10:28
Mimi

Call their helpdesk 0800 55 800
I've called them about internet issues several times and they were very helpful.

Aug 29, 2015 21:54