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Banks in Belgium


When are the banks actually going to have human beings in their branches to help citizens? I am deaf so I do not want to try to ring a bank. My husband has lost his mother aged 90 in the U.K. and he needs a copy of passport authenticated by the bank. So for I have found it impossible to get an appointment with a human. How do I organise this?


Right now, to see a human, you have to make an appointment. Virus rules.
As you can't phone, use your online banking app to talk to a real person via chat.

Jun 13, 2020 00:12

Or send them an email to make an appointment.
I'm with the KBC and an email is perfectly acceptable and in English if that is your preference.

Jun 13, 2020 10:42