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B Box 3 router
I use the BBX2 when I had a problem I contacted the help line (they speak English) who where excellent.
I had to buy the BELGACOM Wifi bridge to go with my BBox 3. And I have a NETGEAR extender in a separate room where my laptop is. Otherwise the signal was too weak. Hope this helps.
In the Bbox-3 there are 2 wifi radios: one used for Internet, the other for TV, working at different frequency ranges.
The official Proximus solution to extend the signal is either the wifi bridge (for TV) or the Devolo gadget. The Devolo works in pairs and uses your electrical wire.
Although Proximus support probably will not help, other Wifi extenders should also work, but you have to be more specific.