A couple of months ago I posted a comment in The Bulletin’s Q & A column regarding a disagreement with a Volkswagen dealer about servicing. A number of people responded with comments. Discussions with the dealer led nowhere so I contacted a lawyer and later, TestAchats, an organization often involved in helping consumers with complaints. Neither the communication by the lawyer nor TestAchats had any result. The original posting in The Bulletin was at http://www.xpats.com/volkswagen-servicing and can still be seen at that address. I had little response from D’Ieteren Brussels (the Volkswagen importer to Belgium) or from Volkswagen Germany. Both declined to get involved. I therefore decided to create a website which outlines the details of the dispute. That seemed to get their attention and I quickly had emails from both Volkswagen Germany and from D’Ieteren Brussels. The website can be seen at http://www.autocomplaints.be (There seems to be a problem for Firefox to access it.) Nothing has yet been settled but at least I now have their attention and will keep you posted on further developments.